Terms and Conditions

Website Terms & Conditions

RES Legal Group Pty Ltd trading as R&G Law Group (ABN 15 669 702 649) Last updated: 10 June 2026

1. Application of these terms

These terms apply to any person or entity ("you/your") accessing rglawgroup.com.au ("the website"). The website is owned and operated by RES Legal Group Pty Ltd trading as R&G Law Group ("we/our/us/the firm").

By accessing and using the website you agree to be bound by these terms. We may update these terms from time to time; the current version will be published on this page, and your continued use of the website after an update constitutes acceptance of the updated terms.

These terms are governed by the laws of Queensland, Australia.

2. Personal information

We collect personal information through the website, including information you submit through our contact and booking forms. We handle all personal information in accordance with our Privacy Policy, available at rglawgroup.com.au/privacy-policy, and applicable law. Our Privacy Policy explains how we collect, hold, use and disclose personal information; how you may access and correct it; and how you may make a complaint and how we will handle it.

By providing your personal information to us, you consent to its collection, use, storage and disclosure as described in our Privacy Policy and these terms.

3. Website content is not legal advice

The content and publications on this website are general information only. They are not comprehensive and do not constitute legal advice. Accessing the website, or sending an email or enquiry to us, does not create a solicitor-client relationship. No solicitor-client relationship is formed unless and until we confirm our engagement in writing, ordinarily by a costs agreement. You should seek independent legal or other professional advice before acting on or relying on any content on this website.

4. Initial consultations

  1. Booking and payment. A booking is not effective until confirmed by us. Where a consultation fee applies, it is payable before your appointment, and your appointment time is confirmed upon receipt of payment. Where a free initial consultation is offered, these terms apply other than the payment provisions.

  2. Cancellation and rescheduling. Requests to cancel or reschedule must be made at least 24 hours before your scheduled appointment. If you cancel or reschedule with less than 24 hours' notice, a cancellation fee of $60 is payable. If you fail to attend without notice, the full consultation fee is payable (or, for free consultations, a fee of $60). Any amount you have already paid will be applied first to any cancellation fee, and the balance refunded. If we cancel your booking, no fee is payable and you may reschedule or receive a full refund.

  3. Attendance. Please arrive 5–10 minutes before your scheduled appointment. If you arrive late, your consultation may be shortened accordingly. For virtual consultations, please test your connection beforehand.

  4. Documents. Please provide relevant documents at least 24 hours before your appointment so that we can review your matter and give you more useful advice during the consultation.

  5. Scope of advice. The initial consultation provides preliminary advice only, based on the information you share with us. No solicitor-client relationship is established until formal engagement documents are signed.

5. Payments

We accept payment by electronic funds transfer. All pricing is in Australian dollars. Prices are subject to change without prior notice.

Important — payment security. We will never notify a change to our bank account details by email alone. If you receive an email that appears to be from us advising new or changed account details, do not transfer funds; telephone our office on 07 3543 2545 to verify before paying.

6. Website availability

We may, without notice, suspend the website or deny access to any part of it during technical failures or maintenance, if you breach these terms, or if you do anything which in our reasonable opinion may jeopardise the operation or security of the website. We may make improvements or changes to the website or its content at any time without notice.

7. Intellectual property

The website and its content may contain intellectual property owned by us, including trade marks, copyright works and proprietary information. You must not modify, publish, transmit, sell, create derivative works from, distribute, display, reproduce or otherwise exploit any of our intellectual property, in whole or in part, in any format, without our prior written consent.

8. Acceptable use

You must not use the website in any way that is unlawful or that we reasonably consider inappropriate, including: breaching the privacy or infringing the legal rights of any person; publishing defamatory material; uploading any virus, malware or other malicious software; or transmitting material that is defamatory, racist, obscene, threatening, pornographic or otherwise objectionable.

9. Suspension and termination

Without prejudice to any other right or remedy available to us, if we reasonably consider that you have breached these terms, we may immediately and without notice suspend or terminate your access to the website or any part of it.

10. Disclaimers and liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded, restricted or modified. Where our liability for breach of a non-excludable guarantee can lawfully be limited, it is limited, at our election, to supplying the relevant services again or paying the cost of having them supplied again.

Subject to the above:

  1. you access and use the website at your own risk, and we are not liable for any loss arising from your use of, or reliance on, the website or its content;

  2. we do not warrant that the website is appropriate or available for use in all countries, or that its content satisfies the laws of any country outside Australia; you are responsible for compliance with your local laws;

  3. we are not liable for interference with or damage to your computer systems arising in connection with the website or any linked website, and you must take your own precautions against viruses and other harmful code; and

  4. links to third-party websites are provided for convenience only; we do not endorse and are not responsible for the content of linked websites and have no control over them.

11. Indemnity

You indemnify us, our related entities, and our and their respective officers, employees and agents against any claims, demands, proceedings, losses and damages (including reasonable legal costs) made by any third party to the extent arising out of your breach of these terms or your breach of any law or the rights of a third party.

12. General

These terms, and any dispute relating to them or the website, are governed by the laws of Queensland, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

A waiver of any right under these terms is effective only if in writing.

If any provision of these terms is or becomes illegal, unenforceable or invalid, it is to be read down to the extent necessary to remedy that defect or, if that is not possible, severed from these terms, and the remaining provisions continue in full force.

13. Contact

RES Legal Group Pty Ltd trading as R&G Law Group

West Village the Greenhouse

Level 4, 97 Boundary Street, West End QLD 4101

Phone: 07 3543 2545 | Email:info@rglawgroup.com.au