Terms and Conditions

APPLICATION OF TERMS

These terms apply to any person or entity (‘you/your’) accessing  (‘our/the website’).

This website is owned and operated by RES Legal Group Pty Ltd trading as R&G Law Group ABN (‘we/our/us’).

By accessing and using our website you agree to be bound by these terms. We may amend these terms and conditions from time to time.

These terms are governed by the laws of Australia.

COLLECTION AND USE OF PERSONAL INFORMATION

You may need to register to use our website. When you register you will provide us with personal information such as your name and email address. We will handle all personal information we collect in accordance with our privacy policy, available at our privacy policy page and the applicable law.

When you register your account, we will provide you with a username and password. You are responsible for keeping this username and password secure and are responsible for all use and activity carried out under this username.

We may otherwise collect personal information about you in order to provide our services and for other purposes as detailed in our privacy policy and as required or permitted under applicable law. This may include disclosing your information to third parties that help us deliver our services, such as information technology suppliers, communication suppliers, finance providers and our business partners.

We will handle all personal information we collect in accordance with our privacy policy and the applicable law. Our privacy policy explains:

(a)how we store and use, and how you may access and correct your personal information; (b)how you can lodge a complaint regarding the handling of your personal information; and (c)how we will handle any complaint.

If you would like any further information about our privacy policies or practices, please contact us.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the privacy policy and these terms.

IMPROVEMENT OF WEBSITE

We may without notice suspend our Website or disconnect or deny you access to any part of our Website during:-

·any technical failures; ·maintenance period that the Firm decides to utilise; ·if you fail to comply with any agreement with the Firm; or ·if you do, or allow to be done, anything which our opinion may have the effect of jeopardising the operation of our Website.

We may make improvements and/or changes to our Website or Materials at any time without notice.

WEBSITE ARTICLES ARE NOT LEGAL ADVICE

The content and publications on this website are general information and interest only. It is not intended to be comprehensive, nor does it constitute legal advice. No solicitor-client relationship or other rights or obligations are created by accessing the website. Individuals should seek independent legal or other professional advice before acting on or relying on any of the content.

Sending an e-mail to us does not create a solicitor-client relationship, and none will be formed unless there is an expressed agreement between the firm and the client. 

PAYMENT METHODS

We accept payment via electronic funds transfer.

All pricing is in AUD. Prices are subject to change without prior notification and may differ from other sites, stockists or providers.

INITIAL CONSULTATION TERMS & CONDITIONS

Bookings to use our services will not be effective until confirmed by us.

  • The initial consultation fee is payable prior to your appointment

  • Your appointment time will be confirmed upon receipt of payment

  • Free initial consultations are subject to these terms and conditions except for payment provisions

  • Cancellations or rescheduling requests must be made at least 24 hours before your scheduled appointment

  • Late cancellations or rescheduling (within 24 hours of appointment) will incur a $60 administration fee

  • Failure to attend your scheduled appointment without notice will result in forfeiture of the full consultation fee

  • Please arrive 5-10 minutes before your scheduled appointment time

  • If you arrive late, your consultation duration may be reduced accordingly

  • Virtual consultations: Please test your technology beforehand to ensure a smooth connection

  • All information shared during the consultation is protected by lawyer-client privilege and the Privacy Act 1988

  • We collect and handle your personal information in accordance with our privacy policy, including:

    • Personal identification details

    • Contact information

    • Financial information relevant to your matter

    • Family and relationship details

    • Any other information pertinent to your legal matter

  • For our complete privacy policy, visit rglawgroup.com.au/privacy-policy

  • The initial consultation is for preliminary legal advice only

  • No solicitor-client relationship is established until formal engagement documents are signed

  • Any advice provided is based on the information you share during the consultation

  • Please provide any relevant documents at least 24 hours before your appointment

  • This allows our team to review your matter and provide more detailed advice during the consultation

If you wish to cancel or reschedule the following fees apply: 

  • Less than 24 hours' notice of cancellation or rescheduling, a cancellation fee of $60 the cost of the booking will be payable.

  • If you do not attend the consultation without notice, a full amount of the consultation fee is payable.

  • Any deposit paid will be forfeited upon cancellation and will be used to satisfy the cancellation fee payable, or part thereof.

A cancellation fee will apply regardless of whether a deposit has been received.

If a booking is cancelled by us, no cancellation fee will be payable, and you may reschedule or receive a full refund.

INTELLECTUAL PROPERTY

Our website and its content including our products and services, may represent or contain intellectual property owned by us, including trademarks, copyrights and proprietary information.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of our intellectual property, in whole or in part, without our prior written consent.

DISCLAIMERS

To the extent permitted by law, we have no liability or responsibility to you or any other person for any loss. You acknowledge that you access and use our website at your own risk.

We make no representation or warranty that the website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the website is not illegal or prohibited and for your own compliance with applicable local laws.

By continuing to use our website and services, you acknowledge that we cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Therefore, following any information or recommendations provided by our website and services is at your own risk.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select from our website is free of viruses or anything else that may interfere with or damage the operations of your computer systems.

Our website may contain links to websites operated by third parties. Such links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on third party linked websites and have no control over or rights in third party linked websites.

We make no warranties or representations about this website or any of the content of linked content. We exclude to the maximum extent permitted by law any liability that may arise as a result of the use of this website, its content, the information or it, or any content that is linked to this website.

ACCEPTABLE USE POLICY

You must not use our website in any way that we deem to be inappropriate or unlawful, including but not limited to:

  • any breach of privacy or any infringement upon the legal rights of any other person;

  • defamation;

  • uploading any virus, malware or other malicious software;

  • posting, commenting or otherwise transmitting any unauthorised material including, but not limited to any material that is or is likely to be defamatory, racist, obscene, threatening, pornographic or otherwise deemed by us to be unacceptable.

 SUSPENSION AND TERMINATION

Without prejudice to any other right or remedy available to us, if we consider that you have breached these terms or we otherwise consider it appropriate, we may immediately and without notice, suspend or terminate your access to the website, or any part of it.

GENERAL

These terms, and any dispute relating to these terms or the website, are governed by and must be interpreted in accordance with the laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of Australia in relation to any dispute connected with these terms or the website.

For us to waive a right under these terms, the waiver must be in writing.

If any part or provision of these terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these terms. The remainder of these terms will be binding on you.

INDEMNITY

You indemnify and hold us and our trustee shareholders, the ultimate beneficiaries of us, our related entities, affiliates, and our and their respective officers, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party due to or arising out of your breach of these terms or your breach of any law or the rights of a third party.